Terms of service.

Let’s talking money:

because therapy is already vulnerable enough without making you hunt through a website trying to figure out what it's going to cost.

I accept several major insurance plans, as well as Lyra Health benefits and private-pay clients. Your exact cost will depend on your individual insurance plan, deductible, and benefits.

I accept several major insurance plans, as well as Lyra Health benefits and private-pay clients. Your exact cost will depend on your individual insurance plan, deductible, and benefits.

Here's what you need to know:

Cash pay is a rate of $125.00 per 50-minute session. 

Additional cash charges for administrative tasks (file review, copying, consultations with other service providers, etc).

Insurance
Services may be covered in full or in part by your health insurance or employee benefit plan. Please check your coverage carefully by asking the following questions when you call your insurance provider (the number is located on the back of your card):

  • Do I have mental health insurance benefits?

  • What is my deductible and has it been met?

  • Do I need to meet my deductible before I am able to pay a co-pay or reduced fee for my mental health sessions?

  • How many sessions per year does my health insurance cover?

  • What is the coverage amount per therapy session?

  • Is pre-authorization required from my primary care physician?

  • Does my employer provide free EAP (Employee Assistance Program) sessions?

I am a network provider for the following insurance companies:

  • Aetna

  • Blue Cross Blue Shield 

  • Carelon Behavioral Health

  • Oscar (Optum)

  • Oxford (Optum)

  • Quest Behavioral Health

  • United Healthcare (Optum)

Insurance is weird. There, I said it.

Being "in-network" doesn't necessarily mean every plan under that insurance company works the same way. Plans can even vary within the same employer. You might have a $25 copay while the person sitting next to you has coinsurance or has to meet a deductible first. Same employer. Same insurance company. Completely different bill. Because apparently insurance wasn't confusing enough already.

Your copay, deductible, coinsurance, and coverage are determined by your specific plan, so I strongly recommend calling the number on the back of your insurance card before your first appointment and asking what your cost will be for in-network outpatient mental health therapy via telehealth.

A five-minute phone call now can prevent a very annoying surprise later.

EAP-Lyra Health 

I am an in-network provider with Lyra Health. Please consult with your employer to verify the number of sessions covered by your insurance, as well as their late cancellation coverage. Clients needing services beyond the number of sessions covered by Lyra are welcome to continue by paying for services out of pocket. 

Life happens. I just ask for a heads-up.

Cancellation policy:

I have a 24-hour cancellation policy. Appointments canceled with less than 24 hours' notice may be charged a $50 late cancellation fee, and missed appointments or last-minute cancellations may be charged a $100 fee.

TL:DR-

Cancel less than 24 hours before your appointment: $50.
Don't show up at all: $100.

Insurance does not cover missed appointments or late cancellation fees, so these charges are your responsibility even if you normally use insurance for sessions.

I also understand that sometimes life genuinely goes sideways. True emergencies are handled on a case-by-case basis, and if we're able to move your appointment to another available time within the same calendar week, I may waive the late cancellation fee.

Using Lyra? Your employer's Lyra benefits may have different rules for missed or late-canceled appointments, so I recommend checking your specific benefit.

A few questions I get a lot